Delivery Info

[Delivery Note]

Any product purchased on this website will be arranged and redeemed by each supplier, and the freight or shipping discount will be determined by each supplier.  Consumers must clearly understand that products from the same shopping cart will incur more shipping costs from different suppliers, and the delivery time of each product may not be the same.  The shipping / redemption mode will be displayed on each product page, please be sure to check it carefully. If you have any questions, you can submit questions to the supplier through "Product Consulting".

 

Common delivery modes:

1) Freight collect via SF Express

When the goods are delivered to the house, you will be charged shipping costs, 1KG is about HK$30, if the volume is larger, it will be calculated separately.

 

 

2) EF Locker

The goods will be arranged in the relevant EF Locker according to the Locker number provided by you.  When the goods are placed, SMS will be notified to collect the goods and payment is required through Octopus (if applicable).  If it is not collected within 2 days, the goods may have the opportunity to be returned to the supplier, or additional shipping costs may be incurred.  1KG is about HK$30. If it is large or cannot be placed, it will be picked up at a nearby SF redemption station.

 

EF-Locker.address:

https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/EF-Locker/

 

EF-Express 7-Eleven pick up service:

https://www.sf-express.com/hk/tc/download/7-11_HK_TC.pdf

https://www.sf-express.com/hk/tc/download/7-11_KLN_TC.pdf

https://www.sf-express.com/hk/tc/download/7-11_NT_TC.pdf

 

 

3) SF Store

The goods will be arranged to the relevant redemption station according to the SF Store number provided by you.  When the goods are placed, SMS will inform the pickup and shipping charges (if applicable).  If it is not collected within 2 days, the goods may have the opportunity to be returned to the supplier, or additional shipping costs may be incurred.

 

SF Store address:

https://www.sf-express.com/hk/tc/dynamic_function/S.F.Network/SF_store_address/

 

 

4) Other exchange methods

Some suppliers will customize the redemption method and delivery date. Please refer to the relevant details carefully. If you have any questions, please contact the supplier immediately through the "Product enquiry" on the product page.